Establishment of Eight (08) IT Labs wi...

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Procurement Details

Raised Grievances

Every grievance filed against this reference, with the official GRC decision and the time it took to redress.

Establishment of Eight (08) IT Labs with Provision and Installation of...
1 Cases
0 Resolved
0 Rejected
Mr. Muhammad Ishaq
Convener

Director General

Department: National Vocational and Technical Training Commission (NAVTTC)

Email: dg.ict@navttc.gov.pk

Login ID: F00502-33-00009

Phone: +92-300-528-3870

Mr. Muhammad Ashar Noman
Member

Director

Department: National Vocational and Technical Training Commission (NAVTTC)

Email: ashar.noman@navttc.gov.pk

Login ID: F00502-33-00007

Phone: +92-314-520-1805

Mr. Rizwan Ullah
Member

Deputy Director

Department: National Vocational and Technical Training Commission (NAVTTC)

Email: ddcoord@navttc.gov.pk

Login ID: F00502-33-00008

Phone: +92-333-727-0680

Resolved

Strong Objection to Retention of Gartner Clause in Revised Tender and Request for Inclusion of Pakistan's OEM Brands

GR0-P66932-001 Submitted on Thursday, July 23, 2026 04:51 PM Viper Technology Private Limited

Dear Sir,

We are disappointed to note that despite our earlier grievance submitted under Rule 48 of the PPRA Rules, 2004, the revised tender continues to retain the restrictive Gartner ranking eligibility criterion. While the tender has been updated, the most discriminatory condition has unfortunately been left unchanged. This clause effectively requires bidders to offer brands that fall within Gartner's leading global rankings, thereby excluding Pakistan's own technology manufacturers regardless of their capability, market leadership, technical compliance, or nationwide support infrastructure.


The continued inclusion of this clause directly contradicts the vision repeatedly articulated by the Honourable Prime Minister of Pakistan to promote Made in Pakistan, strengthen local manufacturing, reduce imports, create employment, and encourage domestic industrial growth. It also runs contrary to the objectives of the Special Investment Facilitation Council (SIFC), which has consistently emphasized local manufacturing, import substitution, industrialization, and investment in Pakistan's technology sector. Government procurement should reinforce these national priorities, not undermine them.

The Gartner clause is fundamentally flawed for this procurement. Gartner evaluates the global market, not the Pakistani market. Requiring a brand to be among the world's leading vendors has no relevance when the procurement is being carried out within Pakistan.

Grievance_letter_to_Navttc_23-7-2026.pdf
Uploaded Thursday, July 23, 2026 04:51 PM
Grievance Document
Grievance Redressal Committee
Vendor Relations & Compliance
Response issued on Monday, July 27, 2026 12:09 PM

It has been observed that provision of Gartner Equivalent Equipment is already mentioned / allowed in the specifications of published tender. Vendor is instructed to proceed accordingly, please.

# Name User ID Designation Department Email Phone Role
1 Mr. Haider Abbas F00502-31-00003 Director General National Vocational and Technical Training Commission (NAVTTC) dganf@Navttc.gov.pk +92-322-222-5615 Convener
2 Mr. Asfandyar Ali F00502-33-00004 Assistant National Vocational and Technical Training Commission (NAVTTC) imasfandyarali@gmail.com +92-333-581-1097 Member
3 Ms. Shazia Haider F00502-33-00005 HR Legal Officer National Vocational and Technical Training Commission (NAVTTC) legal@navttc.gov.pk +92-333-539-9933 Member
4 Mr. Khalid Masood Aziz F00502-33-00006 Director National Vocational and Technical Training Commission (NAVTTC) dirfinance@navttc.gov.pk +92-334-527-4787 Member
5 Mr. Adnan Qamar F00502-31-00002 Procurement Specialist National Vocational and Technical Training Commission (NAVTTC) dpc@navttc.gov.pk +92-333-531-1199 Member

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