Every grievance filed against this reference, with the official GRC decision and the time it took to redress.
Chief financial officer
Department: National Insurance Company Limited (NICL)
Email: jawad.shaikh@nicl.com.pk
General Manager
Department: National Insurance Company Limited (NICL)
Email: khurram.irshad@nicl.com.pk
General Manager
Department: National Insurance Company Limited (NICL)
Email: muhammad.awais@nicl.com.pk
Dear Procurement Team,
We are keen to participate in the RFP Ref# : P65540 (current deadline: 18 September 2026) and respectfully request an extension to 25 September 2026.
Given the extensive, multidisciplinary scope, we require additional time to assemble the right team of experts across our sub-service lines and to complete the internal risk management approvals mandated by our firm's governance process.
This short extension will enable us to submit a high-quality proposal that fully meets the TOR objectives. We would be grateful for your favorable consideration and confirmation of any revised deadline.
Manager
Department: National Insurance Company Limited (NICL)
Email: dilawer.dahraj@nicl.com.pk
Assistant Manager Procurement
Department: National Insurance Company Limited (NICL)
Email: ahsan.sajjad@nicl.com.pk
Deputy Manager
Department: National Insurance Company Limited (NICL)
Email: shahid.niazi@nicl.com.pk
We would like to seek clarification regarding the eligibility/experience criteria for insurance-sector assignments.
Our consortium includes a leading international audit and advisory firm with extensive experience in providing professional services to the insurance industry. However, a significant portion of its insurance-sector portfolio comprises statutory and financial audits of insurance companies, rather than advisory assignments.
In this regard, could you please clarify whether relevant insurance-sector audit engagements undertaken by the consortium member may be considered as qualifying experience for the purposes of this proposal, particularly where such assignments demonstrate substantial knowledge and understanding of insurance companies, their financial reporting, regulatory requirements, operations, and industry-specific risks?
We would appreciate your confirmation on whether these experiences can be submitted and counted toward the specified insurance-sector experience criterion.
Submitted on: Sep 09, 2026, 09:53 AM
Please refer to the definition of similar assignments mentioned in bidding documents for clarity.
Responded on: Sep 10, 2026, 03:14 PMDear Sir/Madam,
With reference to RFP No. P65540 titled "Consultancy Services for Preparing Strategic Transition and Business Transformation Plan," we seek clarification regarding the technical evaluation criteria, specifically:
1. General Consultancy Experience (Max 5 Marks) page 20 of 70
We need to seek clarification regarding the above-mentioned criterion. Specifically, we would like to confirm what documents or supporting evidence are required to be attached/submitted against this criterion. Kindly clarify what is expected to be provided here so that we can ensure the submission is complete and fully compliant with the requirement.
2. Eligibility Critieria point 1 - The firm must not be in Active Blacklisted Firms on PPRA website (No document to be attached as to be checked via PPRA website by NICL) page 18 of 70
For the above criterion, we need clarification on what exactly NICL requires us to submit/attach as supporting documents. Kindly confirm the specific documents or evidence required to fulfill this criterion.
Thank You & Regards,
Mustafa Kamal - Assistant Manager.
IQ Group
Submitted on: Sep 07, 2026, 03:26 PM
1. General Consultancy Experience (Max 5 Marks) page 20 of 70
Documentary evidence in the form of completion certificates, contracts, work orders, engagement letters or client references shall be submitted.
2. Eligibility Critieria point 1 - The firm must not be in Active Blacklisted Firms on PPRA website (No document to be attached as to be checked via PPRA website by NICL) page 18 of 70
No document is required to be attached as clearly stated in the brackets above as NICL shall check this itself via PPRA website during evaluation. Furthermore, the document required column clearly states ‘No’
Responded on: Sep 07, 2026, 05:47 PMDear Sir/Madam,
With reference to RFP No. P65540 titled "Consultancy Services for Preparing Strategic Transition and Business Transformation Plan," we seek clarification regarding the technical evaluation criteria, specifically:
Criterion No. 2: Understanding of Assignment and Methodology (Max. 20 Marks)
Criterion No. 6: Presentation (Max. 15 Marks)
Certain evaluation aspects, including understanding of the assignment, methodology, and implementation approach, appear to overlap between these two criteria.
We would appreciate your clarification on whether these criteria will be assessed independently under their respective scoring allocations. Additionally, kindly confirm whether the presentation will constitute a separate stage of the evaluation process or should be included as part of the proposal submission.
Thank you
Regards,
Shahab Abdullah
Consultant
Risk Consulting | Management Consulting
KPMG Taseer Hadi & Co.
Chartered Accountants
Sheikh Sultan Trust Building No. 1
Beaumont Road
Karachi 75530
Submitted on: Sep 04, 2026, 02:31 PM
The marks allocated under Understanding of Assignment and Methodology (20 Marks) and Presentation before the Evaluation Committee (15 Marks) are separate components of the Technical Evaluation and will be assessed independently.
The first criterion will be evaluated based on the bidder's written technical proposal, particularly its understanding of the assignment, proposed methodology, stakeholder consultation approach, work plan and implementation approach.
The presentation, on the other hand, will provide shortlisted firms an opportunity to present and further explain their proposed approach, transition framework, methodology, team capability and the value they intend to bring to NICL. The presentation will be assessed separately and will carry 15 marks.
While some aspects may naturally overlap, however, the assessment under both criteria will be made separately in accordance with their respective scoring allocations.
Regarding their second query, the presentation will be a separate part of the Technical Evaluation process and is not required to be included with the proposal submission. Firms shortlisted during the technical evaluation process will be invited separately to make a presentation before the Evaluation Committee. However, given the evaluation criteria requirements on E-PADS, the presentation may be attached during submission of bid.
The marks obtained in the presentation will form part of the overall Technical Evaluation score.
Responded on: Sep 07, 2026, 12:52 PMNo corrigendum has been issued for this procurement.
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